Careers at Northwest Physiotherapy Group
Our Physiotherapists are highly trained and experienced professionals with over 40 years of combined experience.
We have evolved our assessment and treatment approach over the last few years through rigorous clinical training, advanced study, peer review and challenging the limitations of the Patho-anatomical model of musculoskeletal care.
Our new approach(Ridgway Method) is based on current Neuroscience research and is both highly rewarding for the clinician and achieves rapid and lasting results for our clients.
We now have systems in place to train new Physiotherapists in this approach and to pass on our years of clinical knowledge and manual skills.
Are you a new or recent graduate looking for:
A structured pathway of clinical learning including:
- - regular inservices
- client observations and mentoring
- client profile reviews
- clinical reasoning foundation
- funding for external professional development
- online learning modules
- A unique, comprehensive and objective approach to assessment and treatment
- Innovative and progressive manual techniques to achieve rapid results
- An open supportive environment where individual career pathways are developed
- Working conditions that prioritise work/life balance
- Purpose built place of practice with a gait and running analysis lab.
- Competitive base salary with structured and achievable incentives
Contact us on 9370 5654 if you're interested in working with us.
Ridgway Conference Presentations May 2015.
Russell and Graham both made presentations at the RM conference at the Gold Coast in May 2015.
Ridgway Conference Presentations May 2013.
Russell and Graham both made presentations at the innaugral RM conference in Sydney in May 2013. Graham's topic was "A case study in Tennis Elbow: Challenging the Patho-anatomical Model" and Russell's topic was "Moving Forward with RM".
A Case Study in Tennis Elbow: Challenging the Patho-anatomical Model
Moving Forward with RM
We encourage all our employees to be involved in Physiotherapy research and offer opportunities to present at various conferences.
How to be a great Physiotherapist
Having excellent manual skills and knowledge is really only one part of the equation. Great Physiotherapists understand how to communicate effectively with clients, and understand that client satisfaction in each session is the key to continuity of a treatment course and great outcomes.
Establishing rapport and trust.
In any client/practitioner interaction there are 3 important questions the client will be thinking(consciously or unconsciously) but will probably rarely ask(based on Mazlow’s hierachy of human needs):
1. Can this person(the Physio) be trusted?
2. Do they care about me as a person?
3. Are they committed to doing their best for me(committed to excellence)?
If you can satisfy these needs of your client, you will have gone a long way to building great rapport, they will happily do as you ask, believe what you say, refer their family and friends to you… and you will likely have a long term client. The clinical part of the interaction is obviously important, as clients generally want a solution to their problem, but the importance of the relationship you build with the client cannot be underestimated. It is much easier to help a client who is cognisant and on board with how you are trying to help them.
If we look at these individual questions and break them down, we can determine how we can consciously answer these questions for clients.
- Trust- how do we convey/build trust as Physios?
Firm handshake, make eye contact frequently during consultation to engage the client.
Address them by their first name regularly.
Adopt an open, friendly posture- face the client, arms/legs uncrossed.
Being non-judgemental of a client’s lifestyle, beliefs, attitudes.
Not making promises that you cannot keep with respect to clinical results.
Being vulnerable to admit that you may not have all the answers, but you are willing to find them or work with the client to get the best result.
Following through on what you say you will do.
Being accessible eg by phone or email.
Getting results/achieving client goals
Ensuring that the client knows that their satisfaction with the process is paramount.
2. How do you demonstrate care for your client?
Listening carefully.to them.
Understanding fully what is important to them in terms of what is a good result(paraphrasing this to ensure you understand them ).
Being compassionate and empathetic to their experiences
Being respectful and courteous at all times.
Showing interest in their life eg family, work, sports, hobbies, etc and engaging them in conversation at appropriate times.
Being mindful of your handling, ie gentle relaxed hands convey confidence, care and comfort.
Being open, honest and showing humility.
Using re-booking slips appropriately to get most efficient result for client
Performing the routine follow-ups by phone or email.
3. How do we demonstrate that we are doing our best for the client?
Following through on the checklist.
Ensuring that all communication is clear and precise.
Sending initial and then follow up emails to client and contacts.
Getting contacts to observe sessions so that they can support the client.
Training appropriate contacts in assisting the client better, eg coaches, PTs, etc.
Use of photos and video in follow up emails to clients/contacts to increase understanding.
Ensuring the client understands the process and is happy to participate.
Working diligently within a session to cover as much as you can without cutting corners.
Trialling several TDTs especially if you have not gained 30-50% change in asterisks.
Re-assessing carefully and comprehensively.
Examining the problem from a number of angles, eg motor control, posture, work,sport or lifestyle habits.
Establishing trust and care as above.
Being creative with treatments, eg different angles, positions, etc to get a “give”.
Be enthusiastic about the RM process and what you can do for the client as this conveys your confidence in being able to help them.
Expressing your desire to get the best result and solve their problem in the most efficient manner.
Being knowledgeable on theory behind service you are providing ie, anatomy, physiology, biomechanics, neuroscience, etc .
Being knowledgeable on latest research in Physio.
Engaging the clients' support network and contacts to ensure follow through of treatment, advice and self management strategies.